Privacy Policy
Introduction
This privacy policy outlines the practices of Aussie Lawyers Pty Ltd (hereinafter referred to as “Aussie Lawyers”) concerning the collection, use, disclosure, and protection of personal information provided by users of our website, www.VeteransCompensation.com.au (the “Website”). Aussie Lawyers is committed to safeguarding the privacy of personal information in compliance with the Australian Privacy Act and the National Privacy Principles (NPPs). This policy details how we handle personal information in alignment with these principles.
1. Collection of Personal Information
Aussie Lawyers collects personal information that is necessary for providing our services.
This includes:
– Contact information such as email addresses and any other relevant information provided voluntarily by users.
– Information related to the services you request from us.
We ensure that the collection of this information is fair and not intrusive. Users have the option to remain anonymous or use a pseudonym where it is practicable.
2. Use and Disclosure of Personal Information
3. Data Quality
Aussie Lawyers takes reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, complete, and up-to-date. Users are encouraged to inform us of any changes to their personal information.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. These steps include:
– Secure storage of physical records.
– Use of technical security measures for electronic records.
– Regular review of our security practices and procedures.
However, it is important to note that no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Openness
This policy is readily available to anyone who asks for it. We are open about how we manage personal information and are happy to provide additional information on request.
6. Access and Correction
Users have the right to access their personal information held by Aussie Lawyers. If the information is inaccurate, incomplete, or not up-to-date, users can request corrections. Requests for access or correction should be directed to our customer service team at support@aussielawyers.com.au.
7. Identifier
Aussie Lawyers does not adopt, use, or disclose government identifiers (e.g., tax file numbers) as our own identifiers.
8. Anonymity
Where practicable, users have the option to interact with us anonymously or through the use of a pseudonym. However, certain services may require identification for proper provision. We require relevant, legally valid and acceptable identification from you in order to provide our services to you.
9. Transborder Data Flows
Aussie Lawyers will only transfer personal information to a recipient in a foreign country if:
– The recipient is subject to laws or a scheme that protects the information in a substantially similar way to the National Privacy Principles.
– The user has consented to the transfer.
– The transfer is necessary for the performance of a contract between the user and Aussie Lawyers.
10. Sensitive Information
Aussie Lawyers does not collect sensitive information about users unless:
– The user has consented.
– The collection is required by law.
– The collection is necessary to prevent or lessen a serious threat to life, health, or safety.
Additional Information
For any comments, concerns, complaints, or queries regarding this privacy policy, please email us at customerservice@aussielawyers.com.au.
Our Committment
Aussie Lawyers is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles. By using our website, you consent to the collection and use of your information as outlined in this policy.
References
Australian Privacy Principles: https://www.oaic.gov.au/privacy/australian-privacy-principles